tag:blogger.com,1999:blog-3607873303433033031.post4757987523995933496..comments2023-11-02T11:19:25.832-05:00Comments on Need More Rage: "Slay Them All"Ratshaghttp://www.blogger.com/profile/12111084510465688124noreply@blogger.comBlogger5125tag:blogger.com,1999:blog-3607873303433033031.post-52522339888187433022008-05-23T05:29:00.000-05:002008-05-23T05:29:00.000-05:00@Ego - Heh, Hadda go ask someone less clueless wha...@Ego - Heh, Hadda go ask someone less clueless what that meant. Feared it might mean Quit Fuhggin Talking...<BR/><BR/>@Kirk What Needs a Nickname - Yeah, I agrees what Tech Support ain't the folks to handle this, 'cause they got enough on they's plates already, poor buggers. I would like to see somebody in-place specifically to handle this situation. Somebody whose job it be to separate the "Dude, we got you dead to rights" whiny cheater cases from the "Hmmm mebbe we made a mistake - this should be looked into more closely" cases. I don't see how Billing can do that.<BR/><BR/>Mebbe Blizz is doing something to go back and check fer mistakes. But if so, they needs ta tell peoples more than "We banned you, but we won't say why. Now piss off."<BR/><BR/>@Alth - Halleluyahs!<BR/><BR/>@Mis - 300,000 accounts banned with a 99% accurate system would still mean 3000 good buggers getting the hammer. Blizz is being way too high-handed with all this.Ratshaghttps://www.blogger.com/profile/12111084510465688124noreply@blogger.comtag:blogger.com,1999:blog-3607873303433033031.post-17411162340532063072008-05-22T17:27:00.000-05:002008-05-22T17:27:00.000-05:00Same thing happened to one of our guildies. He app...Same thing happened to one of our guildies. He appealed and got a "we don't care and there's nothing you can do to make us care so enjoy buying the game again and starting all over from level 1, n00b" email. Wouldn't tell him how he violated the TOS or give him anything beyond a canned response.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3607873303433033031.post-6740221720717754062008-05-22T15:43:00.000-05:002008-05-22T15:43:00.000-05:00Preach on Brother Ratshag!!!Preach on Brother Ratshag!!!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3607873303433033031.post-2348282886105522402008-05-22T15:07:00.000-05:002008-05-22T15:07:00.000-05:00Staying OUT of the right or wrong part (I've alrea...Staying OUT of the right or wrong part (I've already been stupid there)...<BR/><BR/>Billing makes sense in a few ways. First, ya gotta talk to someone. And Billing (and legal) have to be involved at least somewhere in the process. But I'll give you my guess of practicalness ongoing...<BR/><BR/>Tech support gets CRAPLOADS of stuff. They'd have to winnow this (with thousands of subject headers) from everything else they get. If you've ever worked helpdesk you have an inkling... Anyway, by having these specific issues going to a different department, one which has to be involved anyway, you get less chance of falling into the cracks. (We got an email from you? Really? [rummage, rummage] oh, how embarrassing. Let's just put it into the queue, shall we? No, we can't POSSIBLY jump the queue. Oh, I know you sent it much earlier, but, well, that would be so unfair to those we've already started - and in fact may cause confusion if we interrupt a service agent. You wouldn't like it if your legit complaint was confused with some scoundrel's actions, would you? So trust us...")<BR/><BR/>gah, been writing too much evil fiction lately. sorry. Still, the basic idea applies.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-3607873303433033031.post-50494996009560965322008-05-22T14:58:00.000-05:002008-05-22T14:58:00.000-05:00QFTQFTTami Parkerhttps://www.blogger.com/profile/16158900358063176938noreply@blogger.com